Playing on qpjl should always be fun. Here is everything you need to stay in control and enjoy gaming safely in the Philippines.
At qpjl, we believe that online gaming is best enjoyed as a form of entertainment — not as a way to earn income or escape personal problems. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience positive and within healthy limits. Our responsible gaming programme is built around three core principles: awareness, control, and access to help. Whether you are a new player or a long-time member, these resources are always available to you. If you ever feel that gaming is becoming a concern, we encourage you to use the tools below or reach out to our support team at [email protected].
Set a daily, weekly, or monthly deposit cap on your account. Once your limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to manage your gaming budget and avoid overspending in Philippine pesos.
Enable session time alerts so you receive a notification after a set period of play. Taking regular breaks helps you stay aware of how long you have been playing and keeps the experience enjoyable rather than compulsive.
If you need a short break from gaming, you can request a cooling-off period of 24 hours, 7 days, or30 days. During this time your account will be temporarily restricted from placing bets or making deposits. The cooling-off period takes effect immediately and cannot be shortened once activated. This tool is ideal for players who want a structured pause without permanently closing their account.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period. To request self-exclusion, contact our support team at [email protected] and we will process your request promptly.
Set a maximum loss threshold for a given period so that your account automatically restricts further play once that amount is reached. Loss limits give you a clear financial boundary and help prevent chasing losses, which is one of the most common patterns associated with problem gambling.
Reality check notifications appear at regular intervals during your session to show you how long you have been playing and how much you have wagered. These prompts are designed to keep you grounded and help you make informed decisions about whether to continue or take a break.
Problem gambling can affect anyone, regardless of age, background, or income level. Recognising the early warning signs is the first step toward getting help. If you notice any of the following patterns in yourself or someone you know, we encourage you to reach out for support without delay.
Spending more money on gaming than you originally planned, or consistently exceeding the budget you set for yourself each week or month.
Borrowing money from family, friends, or financial institutions specifically to fund gaming activity, or selling personal belongings to continue playing.
Feeling restless, irritable, or anxious when you are unable to play, or using gaming as a way to escape stress, anxiety, or personal difficulties.
Chasing losses by continuing to play in an attempt to win back money you have already lost, which often leads to larger losses over time.
Neglecting work, school, family responsibilities, or social relationships because of the time or money spent on gaming activities.
Hiding your gaming activity from people close to you, or feeling guilt or shame about how much time or money you have spent on gaming.
If you or someone you care about is struggling with problem gambling, professional help is available. The following organisations provide confidential support and counselling services for Filipinos dealing with gambling-related concerns. Reaching out is a sign of strength, not weakness, and early intervention leads to much better outcomes.
The NCMH Crisis Hotline provides 24/7 mental health support for Filipinos, including those affected by compulsive gambling. Their trained counsellors offer confidential guidance and can refer you to appropriate treatment programmes across the Philippines. You can reach them at their national crisis line.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. Meetings are held regularly in Metro Manila and other major cities across the Philippines, and participation is completely free and confidential.
The Philippine Amusement and Gaming Corporation (PAGCOR) maintains a responsible gaming programme that includes player protection measures, self-exclusion registries, and public awareness campaigns. Filipino players can contact PAGCOR directly to register for the national self-exclusion list, which applies across all licensed gaming operators in the country.
Our own support team is available around the clock to help you activate any of the responsible gaming tools on your account, answer questions about your gaming history, or assist with account restrictions. You can reach us at [email protected] and we will respond as quickly as possible to ensure you get the help you need.
Our Commitment to Under-Age Protection
qpjl strictly prohibits anyone under the age of 21 from registering or playing on our platform, in line with Philippine gaming regulations. During registration, we verify the age of all applicants and reserve the right to request additional identification documents at any time. If you are a parent or guardian and believe a minor may have accessed our platform, please contact us immediately at [email protected] so we can investigate and take appropriate action. We also recommend using parental control software on shared devices to prevent minors from accessing online gaming sites. Protecting young people from the potential harms of gambling is a responsibility we take very seriously at every level of our operation.
Our support team is here 24/7. You can also visit our FAQ page for quick answers, or log in to your account to activate any of the responsible gaming tools described above.